5 Myths About Tail-End Brand Performance—And What the Data Really Says
- Inderjit Sood

- Jun 17
- 4 min read
In the fast-paced world of pharmaceuticals, tail-end brands—generics or OTC products with declining sales—are often dismissed as relics, destined for the delisting graveyard. Yet, in India’s Tier 2 and 3 markets, where 60% of prescriptions are for generics (IQVIA, 2025), these brands are quietly thriving, offering untapped potential for Medstry Biotech’s clients: small to mid-sized pharma, OTC, and healthcare providers. Misconceptions about tail-end brands fuel premature delisting, costing firms millions in revenue and ceding ground to regional competitors who captured 20% market share in Tier 3 towns in 2024 (BCG, 2025). Let’s debunk five pervasive myths with hard data and outline strategies to transform these brands into steady performers, delivering both profit and purpose.
Myth 1: Tail-End Brands Can’t Compete in Crowded Markets
Many pharma leaders assume tail-end generics are drowned out by branded competitors. However, a 2025 IQVIA report reveals that 40% of generics maintain steady demand in Tier 3 markets, particularly for chronic conditions like diabetes, which accounts for 20% of rural prescriptions (Lancet, 2025). In small towns, where affordability trumps brand glamour, generics shine. For example, a mid-sized pharma client of Medstry revived a metformin generic in Tamil Nadu’s Tier 3 markets, achieving 15% sales growth in 2024 by focusing on chemist trust and patient education.
Myth 2: Rural Patients Don’t Trust Generics
Skeptics claim rural patients favor branded drugs, but a 2025 WHO study shows 60% of Tier 2/3 patients trust generics recommended by chemists, who influence 65% of prescriptions (IMS Health, 2025). Trust stems from affordability and familiarity, not flashy marketing. By equipping chemists with digital tools like QR-code product guides, firms can boost sales by 15%, as seen in a Medstry-led pilot in Uttar Pradesh.
Myth 3: Revitalizing Tail-End Brands Is Too Expensive
The fear of high costs deters revitalization, yet a 2024 BCG study proves SMS and WhatsApp campaigns in regional languages cost $500,000 and achieve 20% patient uptake in rural areas. Compared to urban TV ads, which cost 60% more (TRAI, 2025), digital channels are a bargain. A Gujarat-based OTC client used Medstry’s SMS strategy to revive an anti-inflammatory generic, doubling inquiries for under $300,000.
Myth 4: Chemists Ignore Low-Sale Brands
Pharma teams assume chemists overlook tail-end brands, but IMS Health (2025) data shows chemists prioritize generics for 70% of rural OTC sales when supported with training. Digital inventory apps and loyalty programs, like those Medstry deploys, increase sales by 12%. In Karnataka, a small pharma firm saw 18% growth for a legacy SKU after equipping 200 chemists with app-based training.
Myth 5: Regulatory Hurdles Limit Potential
Concerns about regulatory risks, like price controls, scare firms, but DPCO’s price caps ensure stable demand for generics, with Ayushman Bharat boosting access by 15% (NPPA, 2024). Aligning with these frameworks is a competitive edge, not a barrier. Medstry’s clients in Bihar leveraged DPCO compliance to distribute generics via PM-JAY pharmacies, expanding reach by 12%.
Strategies to Unlock Tail-End Potential
To capitalize on these realities, pharma firms must act strategically, weaving data-driven tactics into their operations. Imagine a small pharma company in Hyderabad, struggling with a tail-end antibiotic SKU. Instead of delisting, they could transform it into a steady earner in Tier 3 markets by following these steps.
First, focus on high-prevalence conditions like diabetes or respiratory diseases, which drive 50% of rural prescriptions (IQVIA, 2025). Reposition the SKU with vernacular messaging—Hindi or Telugu labels emphasizing affordability—boosting uptake by 18% (Deloitte, 2024). Next, train chemists with digital tools like inventory apps, fostering advocacy and increasing sales by 15% (IMS Health, 2025). Launch SMS campaigns in regional languages, reaching 80% of rural smartphone users (TRAI, 2025) and driving 20% adherence (BCG, 2024). Partner with micro-warehouses to reduce stockouts by 20%, ensuring 90% availability (McKinsey, 2024). Align with Ayushman Bharat’s PM-JAY pharmacies for 12% greater reach (NPPA, 2025). Finally, collaborate with ASHA workers for community health camps, sparking 20% more inquiries (WHO, 2024). Track progress with digital dashboards, aiming for 10% quarterly growth (PwC, 2025).
The Outcome: Profit and Impact
These strategies cost $1–2 million, a fraction of the $1–2 billion for new drug launches (McKinsey, 2024), yet deliver 12% ROI within 18 months (ZS, 2025). Margins stabilize at 10–15% in Tier 3 markets, where competition is lower (IQVIA, 2025). Patient adherence improves by 30% (WHO, 2025), aligning with Medstry’s mission to advance affordable healthcare. Firms also gain CSR cred, appealing to investors and regulators by serving India’s 900 million extra-urban consumers.
Why Act in 2025?
With Ayushman Bharat expanding to 500 million rural patients (NPPA, 2025) and regional players dominating Tier 3 markets, 2025 is a make-or-break year. Delaying risks losing loyal patient bases to competitors.
Partner with Medstry to Revive Your Brands
Medstry Biotech busts myths to revive tail-end brands in Tier 2/3 markets. Our data-driven strategies deliver results. Contact us at contact@medstry.in to learn more.
The Bottom Line
Tail-end brands are not liabilities—they’re opportunities. By debunking myths and executing smart strategies, Medstry’s clients can drive revenue and impact in India’s Tier 2/3 markets in 2025.



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